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How cbtfexchange Handles Your Personal Data

At cbtfexchange, we take the privacy of your account details, payment records and browsing activity seriously.

Data collected with clear purposeUPI, Paytm, PhonePe transactions encryptedNo sale of personal data to third partiesYour right to access, correct or deleteIndia-region jurisdiction applied
cbtfexchange How cbtfexchange Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you want to exercise any data right — access, correction, deletion or portability — our dedicated privacy team is reachable through the channels below.

Email Our Privacy Team Send your data request or privacy concern to our dedicated address.
Live Chat Support Open the chat widget from any page on cbtfexchange.asia and select the Privacy option.
Written Postal Request For formal legal correspondence, written requests can be sent to the registered address listed…
HOW WE PROTECT YOU

Our Data Handling and Account Security Practices

Every measure below is active on your account from the moment you complete registration.

End-to-End Encryption

All data transmitted between your device and our servers — including UPI, Paytm and PhonePe payment details — is encrypted…

Cookie Controls

We use session cookies for account authentication, analytics cookies to improve page performance, and optional marketing cookies.

Account Access Security

Your account is protected by password hashing and optional two-factor authentication.

Data Retention Limits

We keep transactional records for the period required by applicable Indian financial regulations.

No Third-Party Data Sales

We never sell, rent or trade your personal data to marketing companies or data brokers.

Request Your Data or Delete It

You can request a full export of data we hold on your account, ask us to correct inaccurate records, or…

Common Questions About Your Privacy on cbtfexchange

Below are the questions our support team receives most often about how personal data is handled. If your question is not covered here, reach out through the contact paths listed in the section above and we will respond within one business day.

We collect your name, email address, phone number, date of birth and the payment identifiers associated with your UPI, Paytm or PhonePe account. We also log device type and IP address for security purposes.

Payment identifiers are stored in encrypted form in isolated database partitions. We do not store full bank account numbers. All connections to payment processors are made over TLS-encrypted channels and are logged for audit purposes.

Yes. Submit a data-access request via email or live chat with your registered account email. We will compile and send a structured export of your personal data within 15 working days of verifying your identity.

Contact the privacy team through email or live chat and specify that you want your account data deleted. We will confirm deletion within 15 working days, retaining only what applicable Indian financial regulations require us to keep.

We share data only with payment processors — UPI networks, Paytm and PhonePe — strictly to complete your transactions. We do not share your data with advertisers, data brokers or any unrelated third parties under any circumstances.

Session cookies are essential for keeping you logged in. Analytics cookies help us fix page errors. Marketing cookies are optional and can be turned off in your settings without affecting account access or payment functionality.

Contact us immediately via live chat or email with your account email and a description of the suspicious activity. We will investigate within 24 hours, secure your account and notify you of our findings in writing.